The Lloyds experience
I had a wonderful time [on my stay with my grandparents]
and would like to visit again sometime.
Hannah, Ruthin, August 2009 What
we offer has the unique stamp of us and our different, yet complementary
personalities, abilities and skills. Tom is mainly front-of-house, welcoming
and chatting to guests, serving breakfast and dinner, and settling bills.
Much of Roy's day is taken up with menu planning, cooking, laundry, housekeeping,
accounts and administration. He also enjoys interacting with guests. Our
proud team of a dozen part-time staff give the all-important back-up for
cleaning and housekeeping tasks, and on busier evenings, meal preparation
and service.
Over the years (17 and counting), we believe we have got a real feel for what we do best, what brings guests back, and leads them to recommend us to friends and work colleagues. Our strongest appeal is to those who prefer a small hotel, appreciate personal hospitality and individual touches, and enjoy a degree of engagement with the proprietors and other guests. Good food is what many come to Lloyds especially to enjoy. Equally, we provide a warm welcome and comfortable base for those with perhaps not the appetite or budget or inclination to spend a long evening in our restaurant, and are quite happy to eat in one of the town's pubs and restaurants.
Dining at Lloyds is something that requires pre-planning:
by our guests and by us. As regular guests appreciate, our dinners are enormously
labour-consuming (mostly Roy's), and because of the very long hours and
physical demands they put on us, we cannot offer dinner every day. Guests
who book well in advance can usually have dinner on the evenings of their
choice, irrespective of the day of the week. However, as the diary fills,
we designate non-cooking days to allow us a break and the time to attend
to the legal, financial and administrative tasks running the business demands.
The breakfast room with its collection of farming
implements and wall hangings. On busy mornings we serve breakfast in the
restaurant.
In our 2009 closure, the desk in Rm 7 was replaced
with a dressing table and a new wall-mounted TV installed. The cupboard
in the adjacent hallway was also replaced.
Thank you very much for looking after us so well again last weekend. We had a wonderful time. We very much appreciate the hard work you both put in to making everyone feel so welcome and comfortable, indeed it is more like going to visit friends than staying in a hotel. The food once again, Roy, was superb, and Tom, your front of house is brilliant, all of your stories wonderfully entertaining.
We would just like to say how much we enjoyed our recent stay. The welcome, hospitality and superb food really makes Lloyds an exceptional experience and a wonderful place for a celebration. Without doubt Lloyds is the most enjoyable hotel we have ever stayed at and indeed it seems more like visiting friends than staying in a hotel. Thank you again for making our stay so enjoyable.
